Latest Episode

Why More Founders Should Care About Service-Customer Fit and Not Just Product-Market Fit

Meet Max Weisbrod (@Mweisbrod), Founder of Baton. It's hard for early-stage, high-growth startups to do customer success well — I mean, who has time to document processes and systematize new customer onboarding when you're out pounding the digital pa...

Play Episode View episode details
Why More Founders Should Care About Service-Customer Fit and Not Just Product-Market Fit

Recent Episodes

Feb. 3, 2023

Why More Founders Should Care About Service-Customer Fit and Not Just…

Meet Max Weisbrod (@Mweisbrod), Founder of Baton. It's hard for early-stage, high-growth startups to do customer success well — I mean, who has time to document processes and systematize new customer onboarding when you're out pounding the digital pa...

Episode page
Jan. 20, 2023

Why More Entrepreneurs Should Build Service-Based Businesses Before P…

Meet Stefan Palios (@stefanpalios) — an almost-corporate type turned freelance writer, strategist, and coach. After graduating from Yale, Stefan went into corporate consulting. But he quickly realized that his real passion was helping entrepreneurs ...

Episode page
Jan. 13, 2023

He’s A Carnival Psychic Turned Entrepreneur — Meet Brian Groat

Meet Brian Groat (@BGroat) founder of Intersect Home Services — a hyper-growth home services business. Growing up around fairs and carnivals Brian mastered the art of speed-reading people and applying powerful persuasion. After leaving that world be...

Episode page
Jan. 6, 2023

He’s a NASA Engineer Turned Entrepreneur — And He’s Building the Patr…

Meet Christopher Niblett (@niblettc89), the founder and CEO of Bizzly. Chris has always had a diverse set of interests — from cars, to software, to podcasts, to start ups. A software engineer by trade, Chris spent the last several years …

Episode page
Dec. 16, 2022

Why More Indie Hackers Should Care About Podcasting

Meet James McKinven (@jmckinven) — founder of Whitstable Craft (a DTC handcrafted leather goods brand) and host of the popular Indie Bites and This Indie Life podcasts. James is a marketer by trade but has always had the itch to …

Episode page
Dec. 9, 2022

Why Being Ridiculously Joyful Can be an ”Unfair Advantage” for Entrep…

Meet Justin Charisma (@itsJustinCee) — Founder of CrowdParty, a Jackbox TV-like app that's on a mission to build the Netflix for workplace games. Justin is bullish on the importance of spreading joy throughout every interaction he has with a team …

Episode page